Welcome to Capago, your visa application for France in Lusaka, Zambia
Kindly note that we are available on WhatsApp at: +27 71 866 3817
Our centre accepts card payments only.
Do you need a visa ?
Submit your visa application
FAQ France Visas
Track your visa application
Satellite branch in Lusaka from South Africa
Lusaka is a satellite branch of South-Africa
Lusaka branch is a satellite branch of Capago South-Africa and is therefore reporting to the Consulate General of France in Johannesburg, South-Africa.
The operations in Lusaka are made possible thanks to the use of a mobile biometric station. The branch will open monthly. Our agents from Johannesburg will travel to Lusaka to collect and process visa applications. The files will be brought back to South-Africa to be submitted to the Consulate General of France.
The amount to be paid is the basic service fees (120 EUR).
How to apply for my visa ?
Check if you need a visa
Visit France-visas.gouv.fr
- You’ll find information on visa requirements, where, when and how to apply. A breakdown of costs and time is also available.
Setup your online application
Create an account on France-visas.gouv.fr
- Create an account on France-visas and fill out the visa application form. Regarding your situation, a list of the required documentation to support your visa application will be presented to you.
Book your appointment
Book and prepay your appointment
- Once you have completed all the steps on France-visas, you may then proceed to book your appointment. Make sure you allow enough time before your departure date to schedule an appointment to have your application reviewed.
Get Personalised assistance by one of our agent
Only if you choose the Document Preparation Assistance
- Our team verifies your documents before your appointment to ensure 100% compliance with the consulate requirements.
Submit your Application
Come and apply from our Satellite Visa Center
- Capago will receive you, review original documents, collect the visa fee, capture your biometric data (photo and fingerprints) and retain your passport and the copies of all your supporting documents in order to forward them to the consulate.
Track your application
Use our Online tracking page
- Capago Lusaka is a Satellite branch of Capago South-Africa and your application will be transferred to the Consulate General of France in Johannesburg.
- You can track your visa application status online. Use your Capago Reference Number along with your email address to access this service.
Get your passport returned to Lusaka
Use our Return Service
- Once your visa is issued, you will receive an email update from Capago. Capago will carry back your passport to the following address in Lusaka: Mercury Express Logistics, Plot 6392, Dundudza Chididza Road Longacres, Lusaka Zambia
Frequently asked questions
What are our additional services ?
Document Preparation Assistance – €29
Our E-Guichet Service provides peace of mind by ensuring your application meets all consulate requirements. For €29, Our team carefully verifies your documents before your appointment, checking for accuracy, coherence, and compliance.
With expert assistance, you’ll avoid unnecessary delays and ensure that each document aligns with consulate standards. This services allows you to approach your visa appointment confidently, knowing your application is prepared and compliant.
Online Form Completion Assistance – €12
Need help completing your France-Visas form? An agent will assist you to ensure your application is completed correctly.
- Guidance on selecting the correct visa type
- Consistency check of the information entered
- Document check
- Corrections to information and documents (as needed)
- Final validation and printing of the form
Optional service, provided as part of the official procedure.
ID photos – 5 EUR
Capago provides photos which are 100% compliant with the Schengen Requirements and International Civil Aviation Organisation (ICAO) Standards, printed on quality gloss paper using Biometric technology.
Copies – €1.50 for a set of 10
You can print and copy documents from our visa application centers
Schengen Travel Insurance
A specific travel insurance, 100% Schengen compliant, is mandatory for your visa application under European Union Regulations (Decision 2004/17/EC of December 22,2003). If the travel insurance does not comply with Schengen requirements in accordance with European Union Regulation, your visa may be refused.
You are free to choose your Insurance and Insurer subject to the laws/Regulators Of Your Country, but beware of bogus Schengen Travel Insurance, bogus approved sites, scalpers and CO VID19 exclusions. If you’d like to take out your own Insurance, you can visit Europe’s leading comparator VisaTravel Insurance. Here you’ll find global Insurer Allianz, Axa, Europ Assistance and Mutuaide.
*By clicking on this link you are leaving CAPAGO to a third party website. CAPAGO refers to this link for information purposes only and does not promote, advise or advertise any Insurer’s products, nor carry out any regulated activities in relation to the Insurances referred to via the link on this website. CAPAGO disclaims all liability arising from the purchase or use of Insurance Services By Any Person.
Do I need to come in person ?
Starting from 07 April 2021, long-stay study visa applicants can submit the documents accompanying their applications digitally. You can find more information about this procedure on France-Visas
All visas issued by France are biometric visas. If you hold a biometric Schengen visa issued within 59 months, either bearing the mention ‘VIS’ or issued after March 2016, your previous biometric data can be reused. In that case, you can authorize a third-party to submit your application on your behalf. For that purpose, you must sign a proxy form, to be handed over with a copy of the applicant’s proof of ID.
Children under 12 are exempted from data capturing. Parents can submit visa applications for their children under 12 or aged 12-18 if exempted from biometrics, without the children’s presence and without using a proxy form.
Section 17 of the Community code visas
Under section 17 of the Community code visas: “the state or states concerned shall maintain the opportunity for all applicants to lodge applications directly from their consulates, according to their conditions”.
What will I pay, when and to whom ?
What are the rules to access the Visa Application Center ?
Please note that for security reasons, only people with an appointment will be able to access the centre and accompanying persons will be asked to wait outside the premises. Applicants under 12 years old are not authorized inside the premises as they are exempted from biometric data capture.
Capago reserves the right to visually inspect specific devices, visitors’ clothing, coats and personal belongings before entry and/or inside the premises. Access may be refused to any person refusing to comply with this inspection.
For safety reasons and the well being of everyone, applicants are kindly asked to respect Capago’s internal rules.
Can you help me with France-Visas ?
You can find all the FAQ related to France Visas and the requirements for your visa directly onto France-Visas FAQ page.
Should you need assistance we advise that you chose our platinum service.
Beware of fraudulent sites.
Visa applicants are advised to be cautious in all dealings with companies that claim to offer assistance in obtaining French visas. Capago International is the only official company mandated by the French Government to process visa applications. Should you require assistance please select the platinum service where one of our expert consultants will assist you at every step of the process.
France-Visas Form Completion Assistance Service
Official assistance, with no intermediaries
Objective: to help you complete the form correctly, avoid omissions and inconsistencies, and reduce the risk of refusal or delays.
What the assistance includes
- Step-by-step support to complete the France-Visas form: account creation, guidance on the visa type, and help identifying the supporting documents required for your situation.
- A consistency check of the information entered (identity, dates, contact details, etc.).
- A reminder of the documents generally required to prepare a complete and compliant application file.
- Practical tips to avoid common mistakes (incomplete fields, inconsistencies, unreadable documents).
How it works
- You choose the assistance online, by phone, or directly at the counter (depending on your center).
- You prepare your information and documents.
- An agent supports you in completing the form and carries out a final review.
Important
- Form completion assistance is an optional service offered as part of the official procedure, with a clearly stated fee.
The granting of a visa depends solely on the assessment carried out by the consulate, even when the application file is complete.
Contact Us
Lusaka Office – Regus Sunshare Tower, 9th floor,
Katima Mulilo Road,
Lusaka, Zambia
+27 (0)87 231 0313
+27 71 866 3817
Capago will be closed on the following days in 2026 :
Thursday January 1st New Year’s Day
Monday March 09th International Women’s Day
Thursday March 12th Youth Day
Friday April 03rd Good Friday
Monday April 06th Easter Monday
Tuesday April 28th Kenneth Kaunda anniversary
Friday May 1st Worker’s Day
Friday May 08th 1945 Victory
Monday May 25th Africa Freedom Day
Monday July 06th Heroes’ Day
Tuesday July 07th Unity Day
Monday August 03rd Farmer Day
Monday October 19th Prayer Day
Wednesday November 11th 1918 Victory Day
Friday December 25th Christmas